How to Brand customer emails per Marketplace or Group
If you run multiple brands under one Business Engine account, for example two Marketplaces or ObjectGroups with different names, you can brand your customer emails separately for each one.
Which emails this applies to
All email templates can be branded per Marketplace or Group, for example signup confirmations, survey responses, password and login emails, and contact form notifications.
What can be overridden
Each email template can have its own:
- Sender address
- Display name
- Template content
Where to configure it
- Create a new email template with the sender address, display name, and content you want. See How to create a new email template.
- Go to the Marketplace or Group's Settings fly-in and select that template for the email type you want to brand.
If nothing is configured
If you do not set up an override for a Marketplace or Group, the emails behave exactly as before, using your account's existing global settings. You only need to configure the ones you actually want to differ.