How to get additional information from customer during orders
Customer-provided information during order is managed through metadata fields attached to services. These fields can include various input types, such as free-text fields or predefined dropdown selections.
To add or modify metadata fields for different services:
- Click "Create new metadata" in the links menu.
- Or navigate to Settings → Metadata → Metadata in the top menu.
For metadata to be linked to a service, its Metadata-object type must be set to "Service."