Release notes Business Engine August 2026
This release brings improvements to order notifications, reporting, billing flexibility, customer management, and API capabilities, along with ongoing stabilization work and security enhancements across the platform.
Reporting
Order and Survey history reporting
Order history events can now be tracked in the reporting database. Two new report views expose the workflow history behind orders and surveys, so operators can trace status changes over time, including who performed each step and when, similar to work order history tracking in FSM. No configuration is needed, the views are available automatically in your reporting database.
Billing
This information applies only when end-customer billing is enabled.
Batch Schedule now available for SuperAdmin Profile
Super Admins can now manage the batch schedule for invoice creation, payments, and auto pause directly in Admin, without needing COS involvement. To set this up, go to the Scheduled jobs menu in the top menu to manage the batch schedule. Blockout dates can be set under Settings > System > Blockout Calendars. Read more here.
Extended Promotion Stacking
Extended support for stacking promotions and credits on top of existing discounts, allowing more flexible combinations such as adding a temporary credit during an ongoing discount period. Read more here.
New Billing Endpoints in API
New endpoints have been added for Transactions and BillingInvoiceRows, giving billing related data access through the API. See the API documentation for more information.
API
New: ready-to-use login link in the Customer Token API
The Customer Token API (POST /api/v1/Customer/Token/Create/{customerId}) now returns a ready-to-use LoginUrl and PortalUrl, in addition to the existing TokenId.
An optional ReturnUrl parameter can be included in the request to deep-link the customer to a specific page (e.g. the billing page) right after login. The link is a one-time credential: it can only be used once and expires after the configured validity period.
Questions about setup? Reach out to COS Support.