Release notes Business Engine August 2025

Administration Portal

• Service Disruptions are now visible on the Partner Support Dashboard
• Added e-mail placeholders for FDH and MST
• Group Owner users can now view Prospects
• Current Orders added to Order history Panel
  Allowing viewing of both past and ongoing orders at the same time

Tickets

• Ticket search improvements:
  • Possible to search for Tickets with Work Orders in different statuses
  • Added Service Provider column in the Ticket list

Partner API

• Added Metadata, Payment method and Referrals to Partner API
  

Reporting

• Data added to the Report Database:
  • Network Element Model + Vendor
  • Referrals
  • Transactions

Billing

• Support for Multiple Stripe accounts
  Allows using different Stripe accounts for different markets or service providers, enabling separate payment handling and reporting.
• Promotion improvements:
  • Promotions are now shown as a separate negative line instead of adjusting the original price.
  • Added support for setting a DiscountCode on the GL Code; if set, the discount line could be used for accounting purposes.

• Credits are now applied immediately when the invoice is created
  When a credit is applied to a customer's account, it will be stored as Available Funds. These funds will automatically be used as payment when the next invoice becomes due or on the autopay date.
  

• New Setting Allow Payment Method Removal (default Off)
   To control if customers can remove their payment method in the Marketplace.
  
• Added placeholder for Customer Total Debt in Invoice Template
  
• Avalara Bug fix - Rounding Issue
  Precision is now 6 decimals, presentation is 3 decimals.
• Refund button hidden for Credit rows
• Improved functionality when Proration not is used
  If Billing proration setting is No -  When a customer upgrades, the new fee will take effect from the next invoice date. Subscribers will retain the full monthly fee of their previous plan for the current billing period.

Various bugs and minor improvements