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How to Understand the Order Completion URL

When a customer completes an order through the portal, the confirmation URL is built in two main parts: the Base URL and the Information part.

1. Base URL

The base URL shows the object group where the service is being ordered. It follows this format:

https://www.portal.example.com/[GroupName]/Order/Done

  • [GroupName] – corresponds to the Object Group for the order (for example, Fiber, Wireless, etc.).

2. Information Part of the URL

The second part of the URL contains order-specific and service-specific information. It looks like this:

?service=[ServiceID]&serviceId=[ServiceID]&orderkey=[OrderKey]&currentWizard=OrderWizard&orderId=[OrderID]

  • ServiceID – identifies the service being ordered.

  • OrderKey and OrderID – are unique to each order and generated when the order is completed.

  • currentWizard – indicates the wizard flow used, typically OrderWizard.

Example Completed Order URL

A completed order URL might look like this:

 https://www.portal.example.com/Fiber/Order/Done/?service=xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx&serviceId=xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx&orderkey=xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx&currentWizard=OrderWizard&orderId=xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
 
Note: This example is for demonstration only. Actual links are generated dynamically when a customer completes an order and will contain real, unique identifiers.