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How to manually sign network contracts.

If your order has the note, "Awaiting manual sign" this artcle will help you resolve it.

Identify Order and locate the Network Contract

  • Make sure that the Order you're trying to activate has the status "Awaiting manual activation".
  • Locate the Network Contract by opening the side-tab called "Provisioning".
  • Make sure to select the correct Network Contract from the menu, it should have a button called "Sign" in the right-most column. This can also be deduced by the fact that the "Terminated" status is "No".
  • You can now either press the "Sign" button in this view, or you can press the contract number (the number in the left-most column) to inspect the contract and make sure the provisioning parameters are mirroring what your provisioning system is supposed to send.

    In this example, a 100/100 service is being provisioned, and the parameters for download/upload speed here look correct.