How to create Metadata fields to gather more information from customers - Service Provider
This guide explains how to create new metadata fields in COS Business Engine (BE) as a Service Provider. This could be used to get additional information from customer during orders
Applies to:
Service Providers
Step-by-Step instruction
Solution Overview
Metadata fields are customizable data points linked your services allowing users to capture extra information not covered by default fields. Customer-provided information during order is managed through metadata fields attached to services. These fields can include various input types, such as free-text fields or predefined dropdown selections.
Managing Metadata Fields
- Create New Metadata Fields:
- Go to the "Services" section in the Administration portal, click on Services. Select the specific service for which you wish to add a new metadata field.
- Click on the icon "Create new metadata" and define the field.
- Once you have finished defining the field, click the "Save" button.
Metadata in the Partner API
When using our Partner API, the Service Metadata is included in the response to the Get Order request.