Last updated: 2025-09-09
Applies to:
Network Operators
Service Providers
Step By Step
Please see the link below for a detailed walkthrough of this process.
Solution Overview
COS Business Engine allows network operators and service providers to create and manage promotions to attract customers and boost sales. Promotions can include discounts, special offers, or limited-time pricing adjustments on services. This guide provides a step-by-step process for creating a promotion in COS Business Engine.
Step by Step Instructions
To initiate the creation of a new Promotion, navigate to the "Services" section within the COS Business Engine Dashboard and select "Services/Services" to access the relevant service. 
From the "Search Services" menu, users will select the Service they wish to add a new Promotion to. 
Once you have selected the Service you wish to add a Promotion to, select the "New Promotion" icon shaped like a moneybag to begin the process.
Fill in the Base Information for this new Promotion such as, the name of the Promotion (internal and external name) and the length of its availability before hitting the blue "save" icon in the top left-hand side. 
After entering the Base Information, you will need to configure additional settings for the Promotion. This includes choosing whether the Promotion will be offered as a fixed price or percentage-based discount, along with selecting the Groups who will be eligible to receive the Promotion.
Next, navigate back to the "Service Version" page for the Service associated with the new Promotion.
Click the "Publish" button in order to publish a new version of the service including the promotion you just created. It also makes the Promotion visible and available to eligible users on COS Marketplace.
While editing, the previous Service version remains visible in the Customer Portal. Once you press Publish, the updated version replaces the old one