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How to create Metadata fields - Operator

This guide explains how to create new metadata fields in COS Business Engine (BE). 

Last updated: 2025-03-14

Applies to: 

Operator Super User

Operator Admin

 

Step-by-Step instruction

How to create Metadata fields


Solution Overview

Metadata fields are customizable data points linked to objects, services, and orders, network elements, etc. allowing users to capture extra information not covered by default fields.

Managing Metadata Fields

  1. Create New Metadata Fields:
    • Go to the "Metadata" section in the Administration portal by searching for Metadata in the search field. Or go to Settings, Settings Menu, Data and Metadata.
    • Click "Create new metadata" and define the field.
  2. Connect Metadata Fields:
    • Link metadata to services, objects, or orders in their settings under "Connected Metadata."
  3. Edit Metadata Fields:
    • Go to the "Metadata" section, select the field, and make changes.


Common Uses of Metadata Fields

  • Address Details: Adding additional information about the address (object). For example an external ID number
  • Service Customization: Capture specific customer requirements. For example Connection or Payment instructions
  • Network Management: Store technical details about network components.
  • Order Processing: Record special instructions for order fulfillment