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How to create Metadata fields - Operator

This guide explains how to create new metadata fields in COS Business Engine (BE). 

Last updated: 2025-03-14

Applies to: 

Operator Super User

Operator Admin

 

Step-by-Step instruction

How to create Metadata fields


Solution Overview

Metadata fields are customizable data points linked to objects, services, and orders, network elements, etc. allowing users to capture extra information not covered by default fields.

Managing Metadata Fields

  1. Create New Metadata Fields:
    • Go to the "Metadata" section in the Administration portal by searching for Metadata in the search field. Or go to Settings, Settings Menu, Data and Metadata.
    • Click "Create new metadata" and define the field.
  2. Connect Metadata Fields:
    • Link metadata to services, objects, or orders in their settings under "Connected Metadata."
  3. Edit Metadata Fields:
    • Go to the "Metadata" section, select the field, and make changes.

If a field does not appear in Admin, Export, or Import, it may be due to the Read and Write rights settings. Check and adjust these permissions to ensure visibility and edit access.


Common Uses of Metadata Fields

  • Address Details: Adding additional information about the address (object). For example an external ID number
  • Service Customization: Capture specific customer requirements. For example Connection or Payment instructions
  • Network Management: Store technical details about network components.
  • Order Processing: Record special instructions for order fulfillment

 

Base information

Name Internal name. Name used in the Administration portal (and eventually in the Customer portal) is set under Translations.
Type

Select format for the field:
Textbox is an ordinary text field (one row)
Text area is a larger text field (several rows)
Checkbox will be a checkbox, yes/no.
Dropdown list gives you the possibility to specify values to select from for the metadata field.
Max length Number of characters that could be entered, for type Textbox or Text area.
Object Object(area) that the field should be connected to. Depending on which of these you choose, you will get different additional options to check in.
Required Check if the field should be mandatory to fill in.
External ID  
Read rights Choose which users that should able to view the metadata field.
Write rights Choose which users should be able to edit the metadata field.
Visible in search list Checkmark if the metadata field should be shown as a column in search list for the object.
Service provider Should only be set if object = service. Choose for which Service provider this metadata field should be visible.
Order Controls which order the metadata will appear