Skip to content
English
More support Sign in
Contact us
  • There are no suggestions because the search field is empty.

Displaying and Requiring Property Owner Information During Signup

To ensure proper permissions for property access, you may want to ask prospects during signup whether they are the property owner or provide contact details for the owner. This article explains how to configure the signup flow so these options appear and are required before submission.

Purpose

In some projects, it is necessary to confirm whether the person signing up is the legal property owner or obtain approval from someone who is. This is often critical when installation involves digging or construction on private property.

The signup form can include this step with two radio-button-style options:

  1. I am the property owner and it is okay to dig on my property

  2. I am not the property owner – here are the owner's contact details

However, simply setting the property owner field as "required" in the object type is not enough to enable this functionality. Two additional settings must be configured to ensure the step appears and works as intended.

How to Enable Property Owner Information in Signup flow

Step 1: Enable "Property Owner Approval Required" on the Group level

  1. Log in to the COS BE Admin Portal.

  2. Navigate to Groups > Locate the relevant group for your area > Settings.

  3. Find and enable Property Owner Approval Required.

    • This ensures signups associated with this group will enter the “Awaiting Property Owner Approval” status when applicable.

Step 2: Set "RequirePropertyOwner" to True

  1. In the same group settings or under the Settings, find the flag named RequirePropertyOwner.

  2. Set this flag to Yes.

    • This forces the signup form to display the property owner options and require a selection before the form can be submitted.

Both settings must be active for the property owner step to show in the signup flow. Activating only one will not trigger the UI change.