Billing Overview in Business Engine
COS Systems Business Engine integrates with Stripe to handle billing and payments, providing a seamless and automated experience for both operators and end customers.
Key Features
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Invoice Management
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Invoices are generated in Business Engine.
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Invoicing is automatically cancelled when an order is terminated.
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First invoices include prorated costs and any applicable start fees.
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Payment Methods
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Supported: Credit Card, ACH (US), and SEPA (EU).
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Customers can choose automatic or manual payments via MyPages.
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Billing Cycles
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Two available options:
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Monthly: Invoices are generated on the 1st of each month.
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Anniversary: Billing date is based on service activation and remains fixed.
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Customer Interaction
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Customers view and download bills, register/update payment methods and make payments via the Customer Portal (MyPages).
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Possible to enter payment methods, on behalf of customers, in the Administration Portal.
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Invoice Lifecycle
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Statuses:
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Draft, Open, Paid, Late, Void, Uncollectible.
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Refunds are automatically processed for unused periods upon termination (Monthly cycle only).
Additional Tools
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Filtering:
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Admins can filter invoices and customers based on payment status or method availability.
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Promotions:
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Automatically reflected in invoice amounts with labeled periods.
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Late Fees:
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Configurable fixed or percentage-based late fees applied after a grace period.
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