An Overview of Metadata

Introduction
This guide explains what metadata fields are and how they are used in COS Business Engine (BE). Applies to: All Business Engine Users.

Solution Overview

Metadata fields are customizable data points linked to objects, services, and orders, network elements, etc. allowing users to capture extra information not covered by default fields.

Types of Metadata Fields

Service Metadata:
Used to collect additional customer details during the ordering process.

Object Metadata:
Includes information like equipment type, installation date, or location details.

Order Metadata:
Captures information related to service provisioning and customization.

Managing Metadata Fields

Create New Metadata Fields:
Go to the "Metadata" section in the Administration portal.

Click "Create new metadata" and define the field.

Connect Metadata Fields:
Link metadata to services, objects, or orders in their settings under "Connected
Metadata."

Edit Metadata Fields:
Go to the "Metadata" section, select the field, and make changes.

Common Uses of Metadata Fields

● Address Details: Adding additional information about the address (object)
● Service Customization: Capture specific customer requirements.
● Network Management: Store technical details about network components.
● Order Processing: Record special instructions for order fulfillment