Nokia Altiplano and AMS Integration

Key Features:

Zero-Touch Provisioning of Services

• API Calls to Nokia AMS/Altiplano enable automated provisioning.

• Supports a subscriber marketplace and self-service.

• Enhances operational efficiency for service providers.

ONT Scan to New Location

• Ensures correct ONT placement.

• Facilitates auto-provisioning for installations.

• Streamlines the installation workflow.

ONT Diagnostics for Support Representatives

• Enables quicker subscriber support.

• Reduces the number of support tickets.

• Improves the quality of customer service interactions.

Birth Certificate Including Light Levels

• Captures baseline ONT data for troubleshooting.

• Maintains a historical record for reference.

• Ensures timely access to critical network information.

One-Click ONT Reboot for Support Representatives

• Allows instant ONT reboot via COS BE.

• Provides immediate assistance through remote rebooting.

• Enhances subscriber experience by reducing downtime.

Disruption Notification Tied to Nokia Electronics

• Identifies subscribers affected by OLT disruptions.

• Sends automated notifications to affected users.

• Reduces the volume of customer support calls.

Diagnostic on Ticket Creation

• Captures an ONT snapshot when a support ticket is generated.

• Enables comparison between historical and real-time ONT data.

• Enhances accuracy in troubleshooting and issue resolution.

Live View of Reachable/Unreachable ONT

• Provides real-time ONT status visibility in COS BE.

• Displays ONT connectivity status (UP/DOWN).

• Eliminates the need to cross-check multiple systems for accurate information.

Provisioning Dashboard

• Offers an overview of errors in COS BE.

• Provides proactive system insights for operators.

• Enables service providers to stay ahead of potential issues.

Abuse Handling Support (Altiplano only)

• Ability to mark ports as abusive to enhance security and help operators maintain a stable and secure network.